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what to do if my amazon gift card code is not visible

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If yous purchased an Amazon gift card for someone and desire to verify the balance without redeeming the card, you can hands do so through Amazon conversation support. Checking an Amazon gift card balance is a lilliputian more than straightforward if you are the recipient of the gift—you can simply utilise the residual to your account in the Amazon mobile app or at Amazon.com. This wikiHow article will show you the fastest way to find the balance of any Amazon gift card.

  1. 1

    Locate the gift bill of fare's claim code. The claim code is the 14- or 15-digit lawmaking on the back of the card (if it's a physical card) or on your e-mail or newspaper receipt. If you take a physical gift card, you may need to skin or scratch the protective coating that covers the claim lawmaking to find it.

    • Use this method if yous want to check the residue of a gift menu that yous purchased for somebody else. If the gift carte was given to you lot by somebody else and you lot programme to use it, the easiest way to check its residue is to apply it to your Amazon account.
    • If you're gifting somebody a concrete gift card and don't want to remove the code'south protective coating, yous can as well find the claim code printed on the receipt.

  2. ii

    Sign in to your Amazon account. If you accept an Amazon account, you can log in at Amazon.com, or by launching the Amazon mobile app and signing in. If you don't have an Amazon business relationship, you'll need to create one so you lot tin chat with a representative.

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  3. 3

    Search for the word aid. To do this, click or tap the search bar at the acme of the screen, type help, and so press Enter or Return to search.

  4. 4

    Click or tap Aid and customer service . It's at the elevation of the screen.

  5. 5

    Initiate a chat with a customer support amanuensis. The steps are a trivial different depending on whether you're using the mobile app or a calculator:

    • Mobile app:
      • Scroll down and tap Need More Aid?
      • Tap Contact United states.
      • Something else.
      • Tap I need more help.
    • Computer:
      • If yous run into the selection to do then, click Start chatting now.[ane]
      • If not, click Something else.
      • Click I need more help.

  6. vi

    Transport a bulletin that says find the balance of a souvenir carte without redeeming. When the chat opens, it will open to a bot rather than a representative. If yous type this sentence into the chat and press Enter or Return, this will become you lot through the bot and directly to a customer service amanuensis.

    • If you'd prefer to accept a customer support agent reach you over the telephone, click or tap We can telephone call you instead.

  7. 7

    Provide the merits code to the back up agent and asking the balance. The back up agent volition be able to check the residual of the associated card and provide it to yous without redeeming the card.

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  1. 1

    Open up the Amazon app on your telephone or tablet. It's the brown icon with a curved black line.

    • If yous don't have the Amazon app, you tin can download it from the App Store (iPhone/iPad) or Play Store (Android).
    • This method will apply the balance of the gift carte to your Amazon account, so only use this method if the souvenir card is for yous. If y'all bought the gift carte for someone else, you tin verify the balance past contacting Amazon via chat or phone.

  2. 2

    Sign in to your Amazon account. If you oasis't signed in, tap the icon of three horizontal lines (the carte du jour icon) and select Sign In to do and so now.

    • If you don't have an Amazon account, yous'll need to create i to check the rest of and redeem your gift card. To create an account, tap Sign In on the menu, select Create account, and follow the on-screen instructions. Once yous have an account, continue with this method.

  3. 3

    Tap the three-line menu ☰ . Yous'll see it at the elevation-left corner or the bottom-right corner of the screen.

  4. 4

    Tap Business relationship . It's near the bottom of the screen. A long listing of settings volition appear.

  5. v

    Scroll down and tap Manage gift card residuum . Information technology's under the "Payments" header, which is almost halfway down the carte. You'll then meet your current gift card balance at the top of the screen.

  6. six

    Tap Redeem another gift carte du jour or Redeem . You'll encounter one of these options (or similar) near the top of the screen.

  7. 7

    Locate your claim code. The claim lawmaking is the fourteen- or 15-digit code on the back of the bill of fare (if it's a concrete card) or on your email or paper receipt. If you take a physical gift bill of fare, you may need to peel or scratch the protective coating that covers the claim code to meet it.

  8. 8

    Enter or scan the merits lawmaking. You tin either type the claim code into the "Enter merits code" field, or tap Scan your claim code to use your phone or tablet'southward camera to scan the code of a physical card.

  9. 9

    Tap Apply to your residue . It'southward the yellow push button at the bottom of the folio. The balance of the gift card will be added to your existing balance, which tells yous the value of the bill of fare.

    • Amazon gift cards don't elapse, even once redeemed.[2]

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  1. 1

    Become to in a web browser. If you received a physical or digital Amazon gift card, applying the carte du jour to your Amazon account will tell yous the rest.

    • This method volition apply the balance of the gift carte to your Amazon account, so simply utilize this method if the souvenir carte is for y'all. If yous bought the gift bill of fare for someone else, yous tin can verify the residuum by contacting Amazon via chat or telephone.

  2. ii

    Sign in to your Amazon business relationship. If yous're non signed in, click the yellow Sign in button in the upper-right corner of the page to sign in now.

    • If yous don't have an Amazon account, you'll need to create one to check the balance of and redeem your gift card. To create an business relationship, hover the mouse cursor over the "Sign in" area in the upper-correct corner of the page, and click Showtime hither. Once you lot have an account, go along with this method.

  3. 3

    Hover your mouse cursor over Business relationship & Lists . You lot'll see this in the upper-right corner of the page. A carte du jour will expand.

  4. 4

    Click Gift Carte du jour Balance on the carte du jour. It's on the right side of the menu in the "Your Business relationship" section.

  5. 5

    Click Redeem a Souvenir Card . It's the white button most the top of the page.

  6. 6

    Locate your claim lawmaking. The claim code is the 14- or 15-digit code on the back of the bill of fare (if information technology's a physical carte du jour) or on your email or paper receipt. If y'all have a concrete souvenir carte du jour, you may need to skin or scratch the protective coating that covers the claim code to come across it.

  7. 7

    Enter the merits lawmaking and click Apply to your balance . It's the xanthous button at the summit of the page. The balance of the gift card will be added to whatsoever gift card residual y'all already had.

    • If you already had a residue, you can click View remainder history to see the amount of the final (and all) applied gift cards.
    • Applying the gift menu does not mean yous have to spend the balance right away—your gift menu balance will never expire once redeemed.

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Add together New Question

  • Question

    How do I check the remainder of a gift menu if I don't take an Amazon account?

    Community Answer

    You volition accept to make an Amazon business relationship. You volition as well need to have an account to employ the gift card.

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About This Article

Commodity Summary Ten

1. To cheque the balance of an Amazon souvenir bill of fare without redeeming the card, you'll need to sign in to your Amazon account and initiate a chat with a back up representative. In one case the chat begins, send the bulletin "find the balance of a gift card without redeeming" to the chat to connect to a support representative.
two. If yous desire to redeem the card, tap the 3-line menu in the Amazon app, select Account, tap Manage souvenir carte residue, and tap Redeem to enter your claim code.
For more than tips, including how to cheque your business relationship's souvenir carte du jour rest after you lot've redeemed it, read on!

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